Privacy notice
Last updated 24 September 2026
This notice explains what we do with your personal information when you use this website or get in touch with us. We have tried to write it in plain English rather than legal language.
Who we are
Just Presence is a trading name of Insonem Capital Limited, a company registered in England & Wales (company number 14634157), registered office 35 Ballards Lane, London, England, N3 1XW. We are the data controller for the information described here.
You can reach us about anything in this notice at info@justpresence.online or info@insonemcapital.com.
What we collect
| Information | Where it comes from |
| Name, business name, email address, phone number and anything you write in the message box | An email you send us, or your reply to an email we sent you |
| Records of our correspondence with you | Emails, calls and messages between us |
| Basic technical information such as your browser type and the pages you viewed | Our website host's server logs, kept for security and to keep the site running |
| Your cookie choice | Stored in your own browser — see our cookie policy |
We do not ask for and do not want special category data (things like health or ethnicity), payment card details through this website, or anything about children.
Why we use it, and our lawful basis
- To reply to you and prepare whatever you have asked for — because you have asked us to, and because it is in our legitimate interests to respond to people who contact us.
- To provide our services and manage the work — to perform our contract with you.
- To send occasional follow-ups about an enquiry you made — our legitimate interests. You can tell us to stop at any time and we will.
- To keep records for tax and accounting — to comply with our legal obligations.
- To keep the website secure — our legitimate interests in preventing misuse.
We do not sell your information, and we do not use it for automated decision-making or profiling.
How we found you (business contacts)
If we have emailed you about your firm's website, or about how the firm comes across online, and you never contacted us first, this section explains why.
We collect business contact details — a name, role, business email address and company name — from firms' own public websites and from the public membership directories of trade and professional bodies, together with publicly available records such as Companies House and the public registers maintained by the Financial Conduct Authority, the Solicitors Regulation Authority and RICS. We do not buy lists, use data brokers, or guess email addresses.
We use those details to write to that firm about its website or its wider online presence. If we do not hear back we may follow up once or twice, and then we stop. Our lawful basis is legitimate interests: promoting a small business to other businesses that may want the service. We contact limited companies and LLPs only, never sole traders or private individuals.
You have an absolute right to object. Reply "no" to any email from us, or write to us at the address above, and we will delete your details and not contact you again. We keep your email address on a suppression list for that purpose only.
We keep business contact details for up to 24 months from last contact, then delete them. The one exception is the suppression list: if you ask us to stop, we keep your email address on it indefinitely, because deleting it entirely is what would allow us to find you again and write to you a second time.
Who we share it with
Only the suppliers we need to run the business, and only so far as they need it. That typically means our email provider, our website host and domain registrar, our accountant, and — where you have asked for those services — the social media or automation platforms your work runs on. Each of these acts under contract and may not use your information for their own purposes.
We may also share information where the law requires it, or to establish or defend legal claims.
Where your information is held
We aim to keep information within the UK or European Economic Area. Some of our suppliers are based outside the UK; where that is the case, transfers are covered by UK adequacy regulations or the International Data Transfer Agreement or Addendum, so your information keeps essentially the same protection.
How long we keep it
- Enquiries that do not become work: up to 12 months, then deleted.
- Client records and correspondence: for the length of the relationship and 6 years afterwards.
- Accounting records: 6 years, as required by law.
- Business contact details, where we contacted you first: up to 24 months from last contact.
- Server logs: usually no more than 90 days.
Your rights
Under the UK GDPR you have the right to ask us for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, to receive it in a portable format, and to withdraw consent where we have relied on it. Withdrawing consent does not affect anything we did beforehand.
Email info@justpresence.online or info@insonemcapital.com and we will respond within one month. There is no charge in ordinary cases.
If you are not happy with how we have handled your information you can complain to the Information Commissioner's Office at ico.org.uk, or by calling 0303 123 1113. We would appreciate the chance to put things right first.
Insonem Capital Limited is registered with the Information Commissioner's Office, reference ZB887791.
Changes
If we change this notice we will update the date at the top. Material changes will be flagged on this page.