Privacy notice
Last updated 30 August 2026
This notice explains what we do with your personal information when you use this website or get in touch with us. We have tried to write it in plain English rather than legal language.
Who we are
Just Presence Agency is a trading name of Insonem Capital Limited, a company registered in England & Wales (company number 14634157), registered office 35 Ballards Lane, London, England, N3 1XW. We are the data controller for the information described here.
You can reach us about anything in this notice at info@insonemcapital.com.
What we collect
| Information | Where it comes from |
| Name, business name, email address, phone number and anything you write in the message box | The enquiry form on this site, or an email you send us |
| Records of our correspondence with you | Emails, calls and messages between us |
| Basic technical information such as your browser type and the pages you viewed | Our website host's server logs, kept for security and to keep the site running |
| Your cookie choice | Stored in your own browser — see our cookie policy |
We do not ask for and do not want special category data (things like health or ethnicity), payment card details through this website, or anything about children.
Why we use it, and our lawful basis
- To reply to your enquiry and prepare your free mock-up — because you have asked us to, and because it is in our legitimate interests to respond to people who contact us.
- To provide our services and manage the work — to perform our contract with you.
- To send occasional follow-ups about an enquiry you made — our legitimate interests. You can tell us to stop at any time and we will.
- To keep records for tax and accounting — to comply with our legal obligations.
- To keep the website secure — our legitimate interests in preventing misuse.
We do not sell your information, and we do not use it for automated decision-making or profiling.
Who we share it with
Only the suppliers we need to run the business, and only so far as they need it. That typically means our email provider, our website host and domain registrar, our accountant, and — where you have asked for those services — the social media or automation platforms your work runs on. Each of these acts under contract and may not use your information for their own purposes.
We may also share information where the law requires it, or to establish or defend legal claims.
Where your information is held
We aim to keep information within the UK or European Economic Area. Some of our suppliers are based outside the UK; where that is the case, transfers are covered by UK adequacy regulations or the International Data Transfer Agreement or Addendum, so your information keeps essentially the same protection.
How long we keep it
- Enquiries that do not become work: up to 12 months, then deleted.
- Client records and correspondence: for the length of the relationship and 6 years afterwards.
- Accounting records: 6 years, as required by law.
- Server logs: usually no more than 90 days.
Your rights
Under the UK GDPR you have the right to ask us for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, to receive it in a portable format, and to withdraw consent where we have relied on it. Withdrawing consent does not affect anything we did beforehand.
Email info@insonemcapital.com and we will respond within one month. There is no charge in ordinary cases.
If you are not happy with how we have handled your information you can complain to the Information Commissioner's Office at ico.org.uk, or by calling 0303 123 1113. We would appreciate the chance to put things right first.
Changes
If we change this notice we will update the date at the top. Material changes will be flagged on this page.